The Elearning Community • helpdesk - "not email config"
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helpdesk - "not email config"

Posted: Wed Jul 10, 2019 5:11 am
by cao
I config the email on Setting --> System configuration --> Setting
Main options -- email setting ( Registrations and Lost passwords email sender, Help Desk email and Sender email address for alert messages )
I filled the info for all three fields -- Save changes and clear cache.

Still received the message -- "not email config" on the helpdesk form after I click submit.

Re: helpdesk - "not email config"

Posted: Thu Jul 11, 2019 5:27 am
by cao
How to configure the email.
Any other setting for the email.
I am using hMailServer as my mail server.
Thank You

Re: helpdesk - "not email config"

Posted: Thu Jul 11, 2019 6:01 am
by cao
I will try to reconfigure hMailServer.
That could be the problem

Re: helpdesk - "not email config"

Posted: Tue Jul 23, 2019 4:21 pm
by alberto
Also check your smtp configuration

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