Admin profile is unable to see users

Backend functionalities: user management, course management, reports, certificates, etc.
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YunHdz
Newbie
Posts: 6
Joined: Wed May 20, 2020 10:01 am

Admin profile is unable to see users

Post by YunHdz »

We currently have 11 Admin in our account and one of them is not able to some users. In specific last users added to the system. They have disappeared from the organization chart.

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max
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Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
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Re: Admin profile is unable to see users

Post by max »

Did you assign your admin a specific folder or only specific users?

If you assigned him a folder (node) I guess the last users have not been added to the folder managed by that admin
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Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

YunHdz
Newbie
Posts: 6
Joined: Wed May 20, 2020 10:01 am

Re: Admin profile is unable to see users

Post by YunHdz »

No, the Admin profile does not have assigned any specific folder. It has "all access".

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