Problem with custom fields

Backend functionalities: user management, course management, reports, certificates, etc.
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info@chorel.eu
Newbie
Posts: 12
Joined: Mon Aug 31, 2020 11:09 am

Problem with custom fields

Post by info@chorel.eu »

Dear team,

I added a custom field on my platform (and flagged the option to make these custom fields mandatory during registration ; in Italian the option is: "Campi supplementari obbligatori").

Unfortunately if I try to register a new account oin my platform, the additional custom fields are not displayed and requested.
What the matter? I followed the online guide but I can't understand why this tool is not working

Thank you in advance
Best

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max
FormaLms Guru
Posts: 2500
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
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Re: Problem with custom fields

Post by max »

Hi,

did you assign the field to the organisation chart? If I remember well, the guide specifies that step, too. If you don't assign it, it will never show up
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

YunHdz
Newbie
Posts: 8
Joined: Wed May 20, 2020 10:01 am

Re: Problem with custom fields

Post by YunHdz »

Hi there! It seems I have the same problem. Two of my custom fields disappeared from the "New User" screen.
I actually had this active since long ago. So yes, I selected Org. Chart.

Nevertheless, I tried to add them again or edit them (I see my Custom fields there) but no luck.

I hope you can help me.

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max
FormaLms Guru
Posts: 2500
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
Contact:

Re: Problem with custom fields

Post by max »

Well, the answer is the same as before: there are no problems with custom fields we're aware of.
Also, what do you mean with "disappeared"? What happened before they disappeared? You might have changed some options.
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

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