help desk

Anything about what happens on the user and teacher side
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slava
Newbie
Posts: 20
Joined: Wed Sep 10, 2014 10:43 am
Version: forma.lms 1.2

help desk

Post by slava »

hi gurus

i cant change help desk email, i change it in main-->setting but in the form still old one.

thanks
slava

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max
FormaLms Guru
Posts: 2546
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
Contact:

Re: help desk

Post by max »

Hi Slava,
the help desk e-mail is configured under main->configuration->settings->user->customer help e-mail
That is the e-mail address that will RECEIVE the help desk e-mail

When you open the help desk form from the front end to ask for help, the SENDER e-mail is of course the user's e-mail. So if it's you who opens the form, the e-mail address is always yours... :-)

(not a bug => moving to the correct forum)
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it

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