The Elearning Community • User ID suddenly changed on access to a course
Page 1 of 1

User ID suddenly changed on access to a course

Posted: Mon Aug 19, 2019 5:56 am
by kodokbakar
I have a bug at which a user sees his/her username (let's say userA) changes to others' username, let's say userB (not even in the same node). After the user logged out, userB is listed as one of the recent accounts logged in (in the login page). I have confirmed that both user doesn't share the same machine. I'm using forma 2.1.

Re: User ID suddenly changed on access to a course

Posted: Mon Sep 09, 2019 5:51 pm
by alberto
Hi kodokbakar, please try to upgrade to a more recent version of the software
If the problem perists, please describe the exact steps to replicate the issue

Re: User ID suddenly changed on access to a course

Posted: Tue Oct 22, 2019 5:39 am
by kodokbakar
the issue happened randomly...but I noticed that usually it's coming from user using firefox, and its on older version. I cannot replicate the issue currently.

Re: User ID suddenly changed on access to a course

Posted: Wed Oct 30, 2019 5:54 am
by kodokbakar
I'd like to bump this thread again since I found some additional information that might relate to the issue:
1. The client's setting for cookies is set to strict / disable third party cookie
2. User ID are swapped with a user that is not assigned to any groups
3. User ID are all imported from csv, with the same manual password assigned to all.
Is there any way this might produce an error?

Re: User ID suddenly changed on access to a course

Posted: Wed Oct 30, 2019 9:02 am
by max
Hi,

1. It shouldn't matter
2. sorry, I didn't understand what you mean here
3. ok, no problem

Re: User ID suddenly changed on access to a course

Posted: Wed Oct 30, 2019 4:16 pm
by kodokbakar
For number 2, I have set up a user without assigning it to any node on the organization chart. This user suddenly appears in user profile and display name when this error occur to other user.
Another case, I have a user assigned to two nodes, and the bug occurs

Re: User ID suddenly changed on access to a course

Posted: Wed Oct 30, 2019 4:25 pm
by max
It shouldn't have nothing to do with what happens to you. I've never seen something similar, maybe something wrong with the db?

Re: User ID suddenly changed on access to a course

Posted: Wed Oct 30, 2019 4:59 pm
by alfa24
I think the keyword is the old firefox version... You should try to find it out with the user who's experiencing the issue.

This site uses cookies.

Some of the cookies we use are essential for parts of the site to operate and have already been set. We also use Google Analytics scripts, which all use cookies.
You may delete or block all cookies from this site in your browser options.