Video Conference HTTP ERROR 500

Install and configure FormaLMS and DoceboCE
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marius
FormaLms User
Posts: 59
Joined: Wed Oct 05, 2016 3:59 am
Version: forma.lms 1.4.2

Video Conference HTTP ERROR 500

Post by marius »

Good day.

We've setup our own BigBlueButton server and successfully configured and tested it through the APIMate (https://mconf.github.io/api-mate/) testing links. Also enabled the Conference Big Blue Button plugin and configured it with the relevant server URL, Salt and port.

When trying to start a new Video Conference by clicking on the create link in the Collaborative Area I only get an HTTP 500 Error from the lms server. It does not seem to even go through to the BigBlueButton server.

I then tried to test with the BigBlueButton test server and get the exact same Error 500 response.

I'm running FormaLMS 2.3 on a hosted Google VM server.

Do you have any idea what the possible issue could be?

alfa24
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Posts: 1289
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Video Conference HTTP ERROR 500

Post by alfa24 »

Check you apache error logs or activate debug in config.php and post the fatal error you will get.
I'm Jasmines, the One. If you need, you can contact me.

marius
FormaLms User
Posts: 59
Joined: Wed Oct 05, 2016 3:59 am
Version: forma.lms 1.4.2

Re: Video Conference HTTP ERROR 500

Post by marius »

Here is the error that I receive:

Fatal error: Cannot make static method FormaPlugin::getUrl() non static in class Plugin\ConferenceBBB\Conference in /var/www/html/plugins/ConferenceBBB/Conference.php on line 22

alfa24
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Re: Video Conference HTTP ERROR 500

Post by alfa24 »

PHP version?
I'm Jasmines, the One. If you need, you can contact me.

marius
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Joined: Wed Oct 05, 2016 3:59 am
Version: forma.lms 1.4.2

Re: Video Conference HTTP ERROR 500

Post by marius »

PHP 7.0.33-30+ubuntu18.04.1+deb.sury.org+1 (cli) (built: Aug 7 2020 14:47:32) ( NTS )

alfa24
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Re: Video Conference HTTP ERROR 500

Post by alfa24 »

I'm Jasmines, the One. If you need, you can contact me.

marius
FormaLms User
Posts: 59
Joined: Wed Oct 05, 2016 3:59 am
Version: forma.lms 1.4.2

Re: Video Conference HTTP ERROR 500

Post by marius »

Is there a timeline?
Does it work in Forma Version 2.4?

This is critical for us as we have moved all our learners to distance learning with the ongoing COVID pandemic. External Webinar systems do not work well as it requires additional signup for the students...

alfa24
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Joined: Fri Nov 24, 2017 8:45 am
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Re: Video Conference HTTP ERROR 500

Post by alfa24 »

No timeline I know man.
You can hire a developer to fix it on your instance.
If interested, you contact me as said in the other quoted topics.
I'm Jasmines, the One. If you need, you can contact me.

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max
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Re: Video Conference HTTP ERROR 500

Post by max »

alfa24 wrote:
Tue Aug 17, 2021 10:04 pm
https://forum.formalms.org/13/13986.html
https://forum.formalms.org/4/13608.html

It's a known bug. It must be fixed.
Can you please point us to the bug? As far as I know the BBB integration works fine
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alfa24
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Posts: 1289
Joined: Fri Nov 24, 2017 8:45 am
Version: forma.lms 1.4.2

Re: Video Conference HTTP ERROR 500

Post by alfa24 »

Three users affected is enough to confirm it as a bug.
I didn't replicated it yet, but I think I know how to do. BBB plugin has not been tested enough in my instances because my customers use different solutions. I remember of similar bugs in other plugins, so that I needed to refactory the whole plugin system.
I'm Jasmines, the One. If you need, you can contact me.

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