Not Able to create user

[rudy]

Hi I am trying to create user in format 2.4.2, but it is not allowing me to do and giving some error exclamation mark.

https://scrn.li/DB0ox0EYVYqoZQ

[alfa24]

Are you filling all the fields?

[rudy]

No only username and email and password. It was working fine in previous versions

[alfa24]

What if you fill first and last name?

[rudy]

I tried, it is still gving the ssame error

[alfa24]

Since I can't test on a 2.4.2, I can suppose this is related to your SMTP issue.

[max]

Ok, Alfa24 made me guess what's happening with user creation. Since you cannot send e-mails, and the lms is supposed to send an email when you create a user, then you are not able to create it.
Turn off the automatic notification (it's the first one in the Event Manager) section and you'll be able to create users.

[rudy]

Is it mandatory to turn off, as it was not off in 2.3 version and it is working, however i did that but it is still giving same issue. please can my email problem be solved also, as i actually talked so much about forma in front of my boss and now it is not working, so it is becoming a problem for and i really dont want to shift to any other lms

[alfa24]

If the "unable to create user" error is related to YOUR SMTP problems, you'll have to fix it on your own.
Otherwise, you'll have to wait for un-associated users (as I am) to download 2.4.2 and try to replicate the issue, that is when the next version will be released.
I bet on the first case, to be honest.