Login Problems since Update to 3.3.2

Install and configure FormaLMS and DoceboCE
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itworks
FormaLms User
Posts: 27
Joined: Thu Feb 10, 2022 3:18 pm

Login Problems since Update to 3.3.2

Post by itworks »

Hello,

since we updateded to Forma 3.3.2, we have the following problem:

When a user logs in with the correct password, everything is okay.
When someone enters a wrong password, he gets a white (empty) page and that's it.

In the error logs I see the following (URL replaced):

Code: Select all

AH01071: Got error 'PHP message: PHP Fatal error: Uncaught Error: Call to a member function set() on null in /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php:82\nStack trace:\n#0 /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php(74): Plugin\\FormaAuth\\Authentication::_incrementSessionLoginFailuresNumber()\n#1 /var/www/vhosts/akademie.*/httpdocs/plugins/FormaAuth/Authentication.php(58): Plugin\\FormaAuth\\Authentication::_loginFailure()\n#2 /var/www/vhosts/akademie.*/httpdocs/lib/lib.pluginmanager.php(76): Plugin\\FormaAuth\\Authentication::getUserFromLogin()\n#3 /var/www/vhosts/akademie.*/httpdocs/lib/lib.authenticationmanager.php(63): PluginManager->run_plugin()\n#4 /var/www/vhosts/akademie.*/httpdocs/appCore/models/HomepageAdm.php(45): AuthenticationManager->login()\n#5 /var/www/vhosts/akademie.*/httpdocs/appCore/controllers/HomepageAdmController.php(391): HomepageAdm->login()\n#6 /var/www/vhosts/akademie.it-work...', referer: https://akademie.*/index.php?r=adm/homepage/show&done=logged_out*
Same happens on a Test System which is on another server and which was upgraded separaely (no clone).

Please help...
Last edited by itworks on Wed Dec 14, 2022 5:39 pm, edited 1 time in total.
alfa24
Senior Boarder
Posts: 2009
Joined: Fri Nov 24, 2017 8:45 am

Re: Login Problems since Update to 3.2.2

Post by alfa24 »

Maybe you meant 3.3.2.
3.2.2 version does not exist.

Anyway, we can't discuss publicly and help with a version that is not public yet.
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itworks
FormaLms User
Posts: 27
Joined: Thu Feb 10, 2022 3:18 pm

Re: Login Problems since Update to 3.3.2

Post by itworks »

Yes its 3.3.2, sorry. corrected now.
Still the same problem, regardless the numbers :-)
alfa24
Senior Boarder
Posts: 2009
Joined: Fri Nov 24, 2017 8:45 am

Re: Login Problems since Update to 3.3.2

Post by alfa24 »

As said, we can't replicate and discuss here until it's not public.
If you need dedicated support, please use the private form.
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itworks
FormaLms User
Posts: 27
Joined: Thu Feb 10, 2022 3:18 pm

Re: Login Problems since Update to 3.3.2

Post by itworks »

I really don't understand.
3.3.2 is described as "the latest stable release".

So you are saying, stable is not stable and also unsupported?
And I get no support because I paid to get the newer version?

I am very confused about this...
alfa24
Senior Boarder
Posts: 2009
Joined: Fri Nov 24, 2017 8:45 am

Re: Login Problems since Update to 3.3.2

Post by alfa24 »

I said it's not public.
This is a public community.
Contact developers if you have a private dedicated area to do that or hire a developer privately.
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max
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Posts: 2735
Joined: Thu Mar 01, 2012 10:41 am
Version: forma.lms 2.4
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Re: Login Problems since Update to 3.3.2

Post by max »

itworks wrote: Wed Dec 14, 2022 6:03 pm I really don't understand.
3.3.2 is described as "the latest stable release".

So you are saying, stable is not stable and also unsupported?
And I get no support because I paid to get the newer version?

I am very confused about this...
Let me try to clarify
- 3.3.2, as every other version that we release, is stable and is supported. We have several customers on this version
- supported means that if somebody (our customers, or forum users) says there are bugs, we check them and the fixes will be included in the next version that will soon be released
- association membership means, among other things, that you can always download the very latest version
- it doesn't mean you get customzed assistance on your installation
- what alfa24 is saying is that he doesn't have access to 3.3.2 so he cannot offer advice on that
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