The Elearning Community

Hello,

Thanks for the good work you are doing there. I downloaded the software but whenever i try to install, the process of installing gets stuck at importing or running the data base for English. It stops there and does not continue.

Your help will be highly appreciated

Thank you
Ronnie

Hi,
have you checked the forum about this issue?

viewtopic.php?f=2&t=11928&p=14610&hilit=stuck#p14610
viewtopic.php?f=2&t=11802&p=14383&hilit=language#p14383

Hello,
I have tried to make fresh installation using the latest version but now the process to important database just keeps on loading as seen in the picture.

What could be the problem as to why it does not complete the installation

Your help will be highly appreciated

Thank you
Ronnie

Ronnie, as I said you should check the thread I linked you and you'll find the answers...


viewtopic.php?f=2&t=11928&p=14610&hilit=stuck#p14610
viewtopic.php?f=2&t=11802&p=14383&hilit=language#p14383

Moving to the English Forum

Hello,
Thanks for your reply. But i failed to understand what to do in order to over come it. What i need are the simple steps to overcome it


Thank you
Ronnie

Hi Ronnie
my fresh installation on a linux server with php 5.3 and mysql 5.5 work fine ( see attached screenshot ) Your installation stuck loading the initial database ( tables creation , importing initial data):
I think your problem is related with mysql or with the execution time of php
Pleae post info about your environment ( server , php , mysql )

In mean time
check the permission of the mysql db user : it must have all standard permission on database ( create table, select, ... )
check the value of "max_execution_time" variable in php.ini and set it to 90s or greater
To retry installation , it's convenient delete first all tables

Claudio

Hi Anelli,

I have a problem same Ronnie.
My fresh installation on a windows with php 5.5.24 and mysql 5.0.11 and Apache/2.4.12.
I set max_execution_time = 90 in php.ini.
Check the permission of the mysql db user: it must have all standard permission on database: OK
Please see attached screenshot:
Step 2:
Step 4:
Step 5:
Step 6:

I install 1st, 2nd, 3rd... but it generate 177 tables, 194 tables or other number table and the installer stop in step 6.

DB:


I don't known what wrong, Please help me.

Thank you very much!

hi
the total number of tables in db are 241.

If in eahc run you have a variable number of table created it's seem a timeout problem.
Trey increase max_execution_time. Se it to 0 ( no timeout ) .
When change value in php.ini , remember restart apache

Hello,
Is there away to increase max execution timeout without going to phpmyadmin ? because am on a shared host account meaning that i do not have access to php.ini

Otherwise i have completely failed to install the application

Your on advice on this will be highly appreciated

Thank you
Ronnie