The Elearning Community

Hello,
I am a site admin and have been using docebo for a few years.
I haven't created a new course in a while, and today I logged-in and went to Admin/elearning/elearning/course.
I clicked on new, and the new course template came up, I entered the name of course, description, etc.
When I was done, I clicked on save changes. Instead of saving and exiting the template, the template cleared all fields remained open and did not save.
Just to be sure I went to elearning/elearning/course and there was no new course.
I also went to Edit an existing course - same problem; wouldn't leave course creation template screen after clicking Save Changes.
I am able to Save Changes in other areas. For Example: Main/config/settings

Ideas?
Please help.

Hello Docebogal and welcome on board!

What you describe is a really strange behaviour. What version of Docebo are you using?
Also: has there been any changes in your server configuration?
The first thing I can think of is server-related: I can imagine that some folders don't have the right settings anymore. You should check with your IT if the folder files/doceboCore exists and is writable by Apache. The correct setting is "777".

Thanks, I'll check.
I began having the problem under 4.04, so I upgraded hoping it would reset any problems - same problem on 4.05

I'll check on the server side, and see if there is any trouble.
Interestingly, I can create and save a new user?

thanks,

It seemed to be an IE9 Issue...
IT was able to create a course using Chrome browser

In this thread there is some more information about how to force the "compatibility view" on IE9, so that Docebo forces it to behave as IE8 (and to work correctly)

viewtopic.php?f=5&t=56&hilit=IE9

unfortunately the thread is in Italian, but if you google-translate it you should have a good understanding of what is being discussed.

basically you have to add a meta tag into the relevant page or - better - in the template

<meta http-equiv="X-UA-Compatible" content="IE=EmulateIE8" />

to do that in the template, go to templates/standard/layout and open the lms.php file

then add the meta tag under the "title" row, as in the image that you can see in the thread I linked to.

Perfect. Thank you!