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My canvas dimension : 1230x700
When I view the course as a user the lms close button is not showing.
see image I try to change the dimension from learning object managemet --> properties
to 1230x680 , but still the close button is not visible.

I try again 1280x627, but nothing.
I need for the user to be able to see the close button on the lms, because
in Captivate sometime the exit command fail.
I usually use a trick of adding a blank slide to the end of the tutorial and that slide
indicate to use the close button on the lms to exit.
see image
Thank You

Maybe you should not use a fixed size, but set your project as "scale automatically to fill browser window" or something like that. I don't know Captivate very well, but I've never seen this issue with any of the authoring tool I have used (camtasia, Articulate Studio, Storyline, eXe, iSpring...

Thank Max
I will try you suggestion.