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All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 12:17 pm
by SarahF20
Hi,
After lots of investigation, finally we realized what is our issue, all reports with different schedule time will just be sent at 00:00 o'clock.
Is it a known bug?
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 12:22 pm
by alfa24
How is your crontab configured and how is your non-working report scheduled exactly? I'm aware of different bugs in cron scheduling script.
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 12:43 pm
by SarahF20
Thanks for your reply/help
Well, cron job set to run every 10 minutes.
wrt non-working report schedules time: we tried many way, i.e "Everyday, at hour 12:10:00" and weekly, but no luck, it only will be sent at 00:00 o'clock.
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 1:32 pm
by SarahF20
But now I see something random:
I've created a repot at 05/10/2021 12:09 with schedule time at Everyday, at hour 12:10:00 but it just sent at 14:11.
But I other report that has been created a few days ago just sent at 00:00 !!!
I've no idea tbh whats going on.... could someone guide me.
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 1:45 pm
by alfa24
In /cron/cron.report.php
find:
change it to:
Tell me if it solves.
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 1:58 pm
by SarahF20
I've changed the code as you said, then I created a new report with this time table
creation time : 05/10/2021 14:54
Scheduled time: Everyday, at hour 14:56:00
Cron job run every minutes
But no email yet.
Re: All scheduled reports will be sent at 00:00 o'clock
Posted: Tue Oct 05, 2021 2:14 pm
by alfa24
Sorry, but if I'm not on your instance, I can't figure out what is happening.