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Adding users to group management from Organization chart
Posted: Fri Aug 05, 2016 8:21 am
by phatsaqs
Users -->Group Management-->Assign Users--> Organization Chart --> Yes radio button --> save changes.
The user show on the grid and the operation says successful but when I get back to Group Management screen users are not added and I see the following in the count where users should be:
- Untitled.png (2.36 KiB) Viewed 3402 times
Selecting individual users works fine but not from Org chart.
Re: Adding users to group management from Organization chart
Posted: Fri Aug 05, 2016 10:27 am
by max
See image: from the test I've done, it seems there's a visualization bug but the users are actually added to the group.
Have you tried clicking on the icon? Are you not seeing the users inside the group?
I am opening a new ticket in our ticketing system to have this issue fixed. In the meanwhile, if it doesn't work, you might want to import users with a .csv file listing all the usernames you want to add to your group.
If you use that feature, visualization is ok
Re: Adding users to group management from Organization chart
Posted: Sun Aug 07, 2016 5:39 am
by phatsaqs
Any patch or information on where to go to resolve this one?
Re: Adding users to group management from Organization chart
Posted: Sun Aug 07, 2016 3:16 pm
by max
Well, likely with the next version, since it is more a visualization issue while the function is actually working
Re: Adding users to group management from Organization chart
Posted: Mon Aug 08, 2016 3:02 am
by phatsaqs
Well....it doesnt work. It says that it did but if you go to look at the group on a different page it does not have the users.
Re: Adding users to group management from Organization chart
Posted: Mon Aug 08, 2016 8:19 am
by max
From my tests, it does put users into the groups.
However, the feature is indeed bugged. We'll try include the fix in the next release.