hi gurus
i cant change help desk email, i change it in main-->setting but in the form still old one.
thanks
slava
help desk
Re: help desk
Hi Slava,
the help desk e-mail is configured under main->configuration->settings->user->customer help e-mail
That is the e-mail address that will RECEIVE the help desk e-mail
When you open the help desk form from the front end to ask for help, the SENDER e-mail is of course the user's e-mail. So if it's you who opens the form, the e-mail address is always yours...
(not a bug => moving to the correct forum)
the help desk e-mail is configured under main->configuration->settings->user->customer help e-mail
That is the e-mail address that will RECEIVE the help desk e-mail
When you open the help desk form from the front end to ask for help, the SENDER e-mail is of course the user's e-mail. So if it's you who opens the form, the e-mail address is always yours...
(not a bug => moving to the correct forum)
---------------------
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it
Massimiliano Ferrari
Elearnit - Elearning e Knowledge Management
https://www.elearnit.net
https://www.linkedin.com/in/massimilianoferrari
m.ferrari[at]elearnit.net
Skype: m_ferrari_it