Notification of user subscription to courses

[tempuser]

Hello,

When I add a user to a course, and while the checkbox titled 'send email to subscribed users' is checked, there is no email sent to added users, only notification to admin (although they are already added by admin himself).

What is the fix for this bug?

[alfa24]

Event manager screenshot?

[max]

Hi Tempuser, in our experience the e-mail sent to subscribed users works correctly. The notification to admin depends on the event manager settings, but the two things are not related.
Are you sure the users have an e-mail address associated to their profile? Have you tried enrolling yourself to a course and sending the message to you?

[tempuser]

Yes I tried this and the email is not sent. The sequence starts from the courses page, going to subscribers of the course, then 'add' then selecting users, confirming, checking the 'send email' checkbox, and submitting. The email is not sent. All users have verified and confirmed email addresses.

[alfa24]

Go to /appCore/index.php?modname=event_manager&op=display&of_platform=framework and post a screenshot.

[tempuser]

Everything is set to mandatory. I don't think even there is a setting for this scenario in the Event Manager. The checkbox is available at the time of adding users to the course, not in the Event Manager.

[tempuser]

Anybody was able to reproduce this issue? The same thing happens when subscribing users to courses from the admin home page. What's wrong? The user email is valid and receives mails from other places in the system.

[murat]

Have you tried a copy lms on another server?