Adding users to group management from Organization chart

[phatsaqs]

Users -->Group Management-->Assign Users--> Organization Chart --> Yes radio button --> save changes.

The user show on the grid and the operation says successful but when I get back to Group Management screen users are not added and I see the following in the count where users should be:

Untitled.png (2.36 KiB) Viewed 3375 times

Selecting individual users works fine but not from Org chart.

[max]

See image: from the test I've done, it seems there's a visualization bug but the users are actually added to the group.

Have you tried clicking on the icon? Are you not seeing the users inside the group?

I am opening a new ticket in our ticketing system to have this issue fixed. In the meanwhile, if it doesn't work, you might want to import users with a .csv file listing all the usernames you want to add to your group.

If you use that feature, visualization is ok

[phatsaqs]

Any patch or information on where to go to resolve this one?

[max]

Well, likely with the next version, since it is more a visualization issue while the function is actually working

[phatsaqs]

Well....it doesnt work. It says that it did but if you go to look at the group on a different page it does not have the users.

[max]

From my tests, it does put users into the groups.
However, the feature is indeed bugged. We'll try include the fix in the next release.